Terms of use

Publica provides a subscription service that allows our members to access the exclusive content of Publica and the content of our associates (the "content of Publica") transmitted through the Internet to devices connected to the Internet ("devices ready for Publica service").

This service is provided by Publica. These Terms of Use govern your use of our service. As used in these Terms of Use, the phrases “the service of Publica”, “our service” or “the service” refer to the service provided by Publica to discover and view content from Publica and its associates, including all the characteristics and functionalities, recommendations and criticisms, the website and the user interfaces, in addition to all the content and software associated with our service.

Subscription: Your Publica subscription will continue month to month until you cancel it. To use the Publica service, you must have access to the Internet and a device ready for Publica service, and provide a current, valid and accepted form of payment, which can be updated when necessary ("Payment method"). Unless you cancel your membership before the monthly billing date, you authorize Publica to charge your payment method next month's membership (see "Cancellation" below). In the case of Prepaid Subscriptions, the service will be automatically canceled once the paid period is completed, to continue its activity and maintain access to the Service provided by Publica the user must re-create and pay a subscription.

Free trials

2.1. Your registration in Publica allows you to access the free trial. The free trial period through registration is limited, and is intended to allow new members and certain former members to try the service. In other words, you can access Publica whenever you want as long as you remain registered.

2.2. Publica determines eligibility for the free trial at its sole discretion and we can limit eligibility to prevent abuse of the free trial. We reserve the right to revoke the free trial and suspend your account if we determine that you are not eligible.

We may use information such as the device ID, payment method or email address of the account used with an existing or recent Publica subscription to determine eligibility. Restrictions may apply to combinations with other offers.

2.3. We will charge the monthly subscription fee through your Payment Method upon completion of the subscription form.


3.1. Billing cycle. Subscription charges for the Publica service and any other charges incurred in connection with your use of the Publica service, such as taxes and possible transaction costs, will be charged monthly to your Payment Method on the day calendar corresponding to the beginning of the payment portion of your subscription. In certain cases, your payment date may change, for example if your Payment Method was not established successfully or if your paid subscription began on a day that is not included in a given month.

3.2. Payment Methods. If the payment could not be made satisfactorily, due to the due date, lack of funds or if you do not modify the information on your Payment Method or cancel your account, we can suspend your access to the service until we obtain a Payment Method valid. By updating your Payment Form, you authorize us to continue charging through the updated Payment Form and you remain responsible for the uncollected amounts. This could result in a change in collection dates. For some Forms of payment, the issuer may charge you certain charges, such as foreign transaction charges or other charges related to the processing of your Payment Method. Local taxes vary depending on the payment method used. Check with the service provider for your Payment Method for information.

3.3. Cancellation. You can cancel your Publica membership at any time, and you will continue to have access to the service until the end of the monthly billing cycle. To the extent permitted by applicable law, payments are non-refundable and no refunds or credits will be granted for membership periods partially used or for the contents of Publica not seen. To cancel, visit the "Your account" page and follow the instructions. If you cancel your membership, your account will be automatically closed at the end of your current monthly billing. To see when your account will close, click on "Billing details" on the "Your account" page. If you subscribed to Publica through your account with a third party as a form of payment and wish to cancel your Publica membership at any time, you may have to do so through that third party, either, when visiting your account with the third party corresponding to deactivate its automatic renewal or when canceling the subscription to the Publica service through that third party. You can also find information about the billing of your Publica membership , if you visit your account with the corresponding third party.

3.4. Changes in price and service plans. We may change our service plans and the price of our service from time to time. However, any change in prices or in our service plans will apply to you no later than 30 days after notification.

Service Publica

4.1. You must be 18 years of age, or the age of majority in your province, territory or country, to be a member of the Publica service. Minors may use the service with adult supervision.

4.2. The Publica service and the contents accessed through our service are for personal and non-commercial use only. During the subscription or retail purchases of Publica, we grant you a limited, non-exclusive and non-transferable license to access the Publica service and contents with the purpose of viewing Publica content through our streaming service. Publica and QueryLoop, Inc reserve the right to modify, replace or delete any content at any time. You will have access to the content purchased as long as that content is available. Except for such a limited license, no right or title will be transferred to you. You agree that you will not use the service for public presentations. In the event that acquired content is deleted or made unavailable for any reason you will have the ability to request access through other means, and Publica and QueryLoop, Inc reserve the right to analyze said request and eventually comply.

4.3. You can see the contents of Publica mainly in the country where you established your account and only in the geographical places where we offer our service.

4.4. Publica continuously updates the service, including its content catalog. In addition, we regularly test various aspects of our service, including our website, user interfaces, promotional functions and content availability of Publica.

4.6. You agree to use the Publica service, including all the features and functionalities associated with it, under compliance with all applicable laws, rules and regulations, or any other restrictions on the use of the service or its contents. You agree not to archive, reproduce, distribute, modify, display, execute, publish, grant licenses, create derivative works based on the service, or offer for sale, or use (except as explicitly authorized in these Terms of Use) content and information contained in or obtained from the Publica service. It also agrees not to: avoid, eliminate, alter, deactivate, interfere with or circumvent the content protections of the Publica service; use any robot, spider, scraper or other automated way to access the Publica service; nor decompile, reverse engineer, disassemble the software or other product or process that is accessed through the Publica service; introduce in some way a code or product or manipulate the content of the Publica service; or use any method of analysis, extraction or data collection. Likewise, it undertakes not to upload, publish, send by email or otherwise transmit any material designed to interrupt, destroy or limit the functionality of the computer software, hardware or telecommunications equipment associated with the Publica service, including material that contains software viruses or any other code, files or programs. We may terminate or restrict your use of our service if you violate any of the Terms of Use or use the service illegally or fraudulently.

4.7. The image quality of the Publica content may vary from device to device and may be affected by various factors, such as location, available bandwidth or Internet connection speed. The minimum connection speed for SD quality is 0.5 Mbps. All Internet access charges will be at your expense. Ask your Internet provider for information about possible charges for data usage for Internet use. The time it takes to start watching Publica content will vary according to various factors, including where you are, the bandwidth available at that time, the content you have selected and the configuration of your device ready for Publica.

4.8. The Publica software is developed by QueryLoop Inc or at the request of Publica, and was designed to allow viewing of content through devices ready for Publica. Publica software may vary by device and medium, and functionality and functions may also vary from device to device. You acknowledge that the use of the service may require third party software that is subject to third party licenses. You agree that you can automatically receive updated versions of the software from Publica or related third parties.

Passwords and account access. The member who created the Publica account and whose charges are billed through his Payment Method (the "Account Holder") has access and control over the Publica account and over the devices ready for Publica used to access our service. To maintain control over the account and prevent someone from accessing the account (which would include information on the account's viewing history), the Account Holder should maintain control over the devices ready for Publica that are used to access to the service and not reveal to anyone the password or the details of the Payment Method associated with the account. It is your responsibility to update and maintain the accuracy of the personal information you give us regarding your account. We may decide to cancel your account or suspend it to protect you, Publica or our partners against identity theft or other fraudulent activity.

Exclusion of guarantees and limitations to liability. The Publica service is offered "in the state it is in", without warranty or condition. In particular, our service is not declared without interruptions or errors. You waive all special, indirect and consequential damages against us. These terms will not limit the non-waivable warranties and consumer protection rights to which you are entitled under the laws of your country of residence.

Waiver of collective action. TO THE extent that the applicable laws allow you, YOU and Publica AGREE that EACH ONE CAN SUBMIT CLAIMS AGAINST THE OTHER PART ONLY IN OWN NAME, AND NOT AS ACTING OR PART OF A GROUP IN A COLLECTIVE OR REPRESENTATIVE ACTION. In addition, if applicable law permits, unless both you and Publica agree otherwise, the court may not accumulate the causes of more than one person with its cause or, otherwise, may not understand in any representative action or collective


8.1. Current law. These Terms of Use will be governed and interpreted in accordance with the laws.

8.2. Unsolicited material. Publica does not accept unsolicited materials or ideas for its content, and is not responsible for the similarity between the contents or the programming of any medium with the materials or ideas transmitted to Publica.

8.3. Customer service. If you need more information about our service and its functions, or if you need assistance with your account, write to us through the “HELP” button. In the event that there is a conflict between these Terms of Use and the information collected by Customer Service or other sections of our website, these Terms of Use will govern.

8.4. Continuation of validity. If any of the provisions of these Terms of Use is declared void, illegal or unenforceable, the validity, legality and application of the remaining provisions will continue in full force.

8.5. Changes to the Terms of use and assignment. Publica may change these Terms of use when necessary. We will inform you at least 30 days in advance if these new Terms of Use apply to you. We may assign or transfer our agreement with you, including our associated rights and our obligations at any time and you agree to cooperate with us in connection with such assignment or transfer.

8.6. Electronic communications. We will send you the information regarding your account (for example, payment authorizations, invoices, password changes or payment methods, confirmation messages, notices) electronically only, for example, by email to the email address provided during registration.

Last update: 2020 December 23st